Shipping Policy

Last Updated: 2nd November 2025

At Stepflexx, we aim to ensure that your order arrives safely and on time.

Please review the details below to understand our shipping process, timelines, and responsibilities.

1. Processing Time

All orders are typically processed within 2–3 business days after payment confirmation.

Orders placed after 12 PM EST are processed the following business day.

During high-demand periods (sales events, holidays), processing times may be slightly longer.

We’ll notify you by email if any significant delay occurs.

2. Shipping Time & Carriers

Once processed, delivery times depend on your location and selected shipping method:

United States: 7–10 business days

Canada: 7–12 business days

Other International Destinations: 10–20 business days (depending on customs clearance)

We use trusted carriers such as USPS, UPS, FedEx, and DHL.